Post Questions and Get Answers on the New DeltaTrak Tech Support Forum


Did you realize that DeltaTrak has a new section of the website available and dedicated to answering product-related questions?

Welcome to the new DeltaTrak Tech Support Forum. The forum is an area where our product experts can share solutions and knowledge. Here, you can post and get questions answered from cold chain industry experts. From questions on downloading software for your logger to calibration procedures for your thermometer, product and industry experts have the answers. The Tech Support Forum will cover topics affecting the entire DeltaTrak line.

The forum has a number of different product categories, and users can post questions on any of them including thermometers, loggers, shelf life, software solutions and more. Why not visit and register or login today to get timely answers to all of your DeltaTrak product questions?

Author: Tech Support Team

Through the blog, the DeltaTrak Support Team will discuss key programs such as Calibration services, the Product Emulation feature, and various FAQs.

Visit Tech Support Team's profile

 

  • DeltaTrak’s Real Time Loggers have been a game changer for our trucking program. Having the ability to monitor temperature while trucks are in transit has given us peace of mind knowing the quality of our product has not been compromised. The alert notifications, light sensors, and GPS tracking are just some of the great features that have allowed us to make pro active decisions that have strengthened the integrity of our product. The FlashTrak Cloud Service is easy to use and is a great tool to compare and analyze data. The FlashTrak App is super convenient as well. We have used other reliable DeltaTrak products for many years and we were excited to see these added to their lineup!

    Michelle Oetjens
    Senior Global Logistics Analyst-BFP
    Ball Horticultural Company

  • When it comes to making sense of data (in the supply chain) we have found a partner in DeltaTrak. The fact that I could recharge the real-time logger and the dual batteries made a lot of sense to me. It was user friendly and easy to use. With the uncertainty and complexity of today's supply chain, having an effective chain of custody system is not only a clever idea, but a requirement for effective handling of perishable goods.

    Henry Helms
    CEO
    CH Logistics, Cape Town, South Africa

  • It is my pleasure to recommend DeltaTrak to your company. During these times of crisis, we were fortunate to work with DeltaTrak to source top of the line Non-Contact forehead thermometers and PPE supplies at a real market price.

    As a healthcare organization, we are a common target for price gouging and abusive practices from several vendors. With DeltaTrak, we found a partner that understands our needs and who always provide world class customer service.

    Luis Landgrave
    Procurement Manager
    Plum Healthcare Group LLC

  • Dear Fred, I would like express my appreciation for the good business relationship we have had during 2018. The excellent work of Mr. Jorge Hurtado has given me the confidence to continue maintaining our commercial relationship with the DeltaTrak brand.

    Mr. Jorge Hurtado's customer service efforts are outstanding, especially in finding solutions to the challenges that may arise in the commercial process. In my opinion Mr. Hurtado's professionalism is a model for any company, especially when the client is thousands of kilometers away from Modesto, CA. I look forward to strengthening our successful relationship into 2019.

    Valentin Bobadilla
    Valentin Bobadilla Centurion E.I.R.L.

  • We received the blankets yesterday and the quality was/is outstanding. Thank you for getting us a superior product, both our flowers and our customers thank you. :)

    Clint C.
    Aladdin's Floral

  • We have provided our trucks with your recorders for Walmart/Sam's and have not had any issues at all. Great recorders, small in size and easy to activate and place in the truck.

    Diego Calderon
    Delano Farms Company

  • Thank you Juan Solorzano for paying us a business call 4 years ago. The DeltaTrak brand is the majority of our Temp Recorder business. ALL our Walmart/Sam's orders carry the DeltaTrak Temp recorders for the past 4 years without a single problem with any Walmart DC. When you have a load of 18 different orders on a single truck and temp recorders on each order, WOW what a savings your DeltaTrak brand has save us. Yes, Walmart has accepted the DeltaTrak Model with no problems.

    Tony Contreras
    The Giumarra Companies, Reedley Cold Storage

  • This upcoming fall will mark our 4th full season using DeltaTrak recorders. They are competitively priced and the customer service is always exceptional. We have never had a customer issue with one of their units and we don’t expect to. We use a wide range of DeltaTrak products and we have been more than happy with every one of them.

    Bruce Densten
    Little Bear Produce